Services Exclusiveness

First-class services in absolute privacy

Chalet Lum d'Or offers a wide range of luxurious amenities: daily housekeeping, breakfast service, private spa area and much more.

Our services included in the price

  • Your personal concierge will take care of your special requests
  • Shuttle service to the village, to the slopes and lifts, and back from 08:00-12:00 and from 15:00-19:00
  • Luggage service on arrival and departure
  • Extensive breakfast consisting mainly of local products
  • Coffee machine including capsules are provided free of charge
  • For tea lovers, there are several teas to choose from
  • In the wine fridge you will find different white and red wines from the South Tyrol region
  • Ice maker
  • Mineral water
  • Exclusive use of the spa area with Finnish sauna, steam sauna, hot tub, multi-sensory shower, relaxation room and outdoor infinity pool (8x5 m)
  • Use of the in-house gym
  • Garden with panoramic sunbathing area
  • Barbecue in the garden for use during the summer months
  • Laundry room with washing machine and dryer for own use (no laundry service)
  • Ski depot with ski boot and clothes dryer
  • Bike depot with charging station for e-bikes
  • Garage with three parking spaces and a charging station for electric cars
  • Two outside parking spaces
  • Bathrobes and felt slippers
  • Toiletries set with exclusive products
  • Daily cleaning
  • Daily towel change
  • Change of bed linen during the week
  • Firewood for the stove, snow clearance
  • Wi-Fi throughout the chalet

Exclusive services, on request and subject to charge

  • Our own wine list featuring renowned South Tyrolean and international wines. Order your wine or champagne in the morning and in the evening your selection will be ready for you in the chalet, stored at the optimal temperature. Enjoy a special evening on the terrace with heated seating area, beneath a dreamlike starry sky
  • Shopping service: you give us the shopping list and we take care of your shopping
  • Massage and beauty service reservation (please let us know at least one day in advance)
  • Table reservations at the best restaurants
  • We are happy to organise special excursions for you, such as helicopter tours, nighttime tobogganing, and much more
  • Ski instructor, mountain and hiking guide, bike guide reservation
  • Babysitter reservation
  • Dogsitter reservation